Frequently Asked Questions

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REGISTRATION & APP DOWNLOAD

Where can I download the app?

Search for “Great Northern” in the App Store. For a direct link, scan the QR Code or click the buttons below using your mobile device. The Great Northern App uses a passwordless registration process. Be sure to have a valid email address available. Check your email for a link to complete registration.

Is it mandatory to download the app to participate?

To participate, download the app and follow the steps to create an account. Any BCF vouchers, prizes or entries into The Greatest Catch that you have won will be stored in your account in the app. Without the app, you will not be able to participate.

Where can I download the app?

Search for “Great Northern” in the App Store (for iOS devices) or the Google Play Store (for Android devices). For a direct link, scan the QR Code or click the buttons below using your mobile device.

The Great Northern App uses a passwordless registration process. Be sure to have a valid email address available. Check your email for a link to complete registration.

Is it mandatory to download the app to participate?

To participate, download the app and follow the steps to create an account. Any BCF vouchers, prizes or entries into The Greatest Catch that you have won will be stored in your account in the app. Without the app, you will not be able to participate.

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Promotion

Who is eligible to participate?

This contest is open to all Australian residents aged 18 or older. Terms & Conditions apply.

What do I need to purchase to get a BCF voucher?
  • Great Northern Case: Purchase a specially marked case of Great Northern, download the app, and enter the code found inside the case for a guaranteed instant BCF voucher win worth $10, $20 or $100.
  • At the bar: Purchase two or more Great Northern Products or a jug to share, at a participating venue to receive a scratch card.

    Scratch the card to reveal, and enter your code in the app to see if you've won a BCF voucher.
How many entries can I submit?

For every account associated with a unique email address, you can enter:

  • 5 codes from Great Northern case purchases; AND
  • 5 codes from pint purchases at the bar
Which venues are participating in this promotion

You can purchase a specially marked case of Great Northern at most convenience stores and supermarkets. Alternatively, find a participating venue near you.

Where do I find my entry code?
  • Great Northern Case: Each specially marked case of Great Northern contains a code inside the box.
  • At the bar: Purchase two or more Great Northern Products or a jug to share, at a participating venue to receive a scratch card. Scratch the card to reveal your code.
Why does the app tell me that my code is invalid?

This may be due to several reasons:

  • Please try double checking the code in your case and scratch card to ensure that it has been correctly entered in the app.
  • Does the error message show that your code has already been entered? Each code is only valid once. If someone else in your household has used this code already, it cannot be applied again.

If none of the above solutions apply to you, please get in touch with our team using this contact form.

What can I win?

For a full list of prizes, see our T&C's here.

What is The Major Prize Draw and how do I enter?

The Major Prize Draw is a lucky draw for The Great Northern branded premium fishing boat, 600 Wrangler TT BMT.

Receive “casting reels” with every Great Northern purchase (both case and on premise purchases) to fish for The Greatest Catch. Try your luck in reeling in the rare Golden Marlin in the app - that’s your ticket to The Major Prize Draw. There are 100 Golden Marins out there - see if you’ll be a lucky one! Keep track of any entries you’ve won within the app by clicking “View stash” on the homepage.

When will The Major Prize Draw take place?

If you’ve won entries to The Major Prize Draw, check the email associated with your account at 12pm (AEDT) on 28/05/2024 to see if you’re the winner of the major prize draw!

How many Golden Marlins are still out there?

Keep track of the number of caught marlins out of the 100 from:

  1. The Homepage: Open the app and click on the boat to see how many Golden Marlins are still waiting to be caught!
  2. Your stash: From your stash, scroll to “The Major Prize Draw Entries” section and click “Check how many Marlins remain”
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Gameplay

How do I cast my reels for The Greatest Catch?

After entering your code and your BCF voucher (if won) is revealed, 3 casts will automatically be unlocked.

  1. Click “Let’s get started” when prompted with The Greatest Catch instructions
  2. Cast your phone as per the gesture motion indicated in the app or press the “Cast button” to start fishing
  3. Press the “Reel” button to reel in your prize
  4. Repeat casting until you have cast all 3 reels

If you would like to skip the game, you can choose the “Skip and hook now” button at anytime to immediately reveal your catch. All catch will be stored in your stash.

I closed the app before casting my reels, do I still get prizes?

Don’t worry, we will cast the reels for you if your app closed while casting reels. It may take up to 30 minutes for any fish or prizes that you have caught to be displayed in your stash. If you have caught a prize, you will also receive an email with details on how to redeem it.

What is the Fish for Fun game?

The only prize in this game mode is bragging rights. Test your skills to reel in new fish species in this free to play mini game!

Why can’t I play the Fish for Fun game?

You will need to have made at least one purchase of a case or pint of Great Northern during the promotion period in order to unlock the Fish for Fun game.

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PRIZE REDEMPTION

How do I redeem my BCF voucher?

Download the app, create an account, and enter your code to see if you have won a BCF voucher. Check the email address associated with your account for info on how to use your voucher.

How do I redeem my prize?

Check the email address associated with your account for info on how to collect your prize.

Why haven’t I received a prize / voucher redemption email?

Once you have entered the code in the app, it may take up to 30 minutes to receive a prize or voucher redemption email. Check your marketing inbox and ensure that our email [insert email address here] has been added to your safe sender list. If you still have not received your prize / voucher redemption email, please contact our team here.

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Account

How do I close my account?

By following these steps, you can close your Great Northern account whenever you like. We want to ensure you have the best experience possible, even when it’s time to say goodbye.

  1. Access the “Contact Us” form: Navigate to the “Contact Us” form on this site. Make sure to enter the same email address in the form as the one associated with your Great Northern Brewing Co account. If you have multiple Great Northern Brewing Co accounts, you will need to submit a form for each account.
  2. Select “I would like to close my account” under the question “How can we help?”
  3. Hit the Submit button to confirm you wish to close your account.
    Your privacy is important to us, and we want to assure you that your data is being handled with care, as outlined in our privacy policy. Once we receive your request to close your account, your Great Northern app user data will be deleted from our records.
  4. Keep an eye on your inbox: Once we have verified your request and details, our team will send you a confirmation email that your request has been processed and your Great Northern user data has been deleted. Please note that any unredeemed vouchers, prizes or rewards will also be permanently removed upon account closure.